Thank you for shopping at Dropshiplist.shop. This Shipping Policy explains how we process and ship your orders, the shipping options available, and what you can expect after placing an order.
- Order Processing Time
All orders are subject to payment confirmation and a standard verification process. Once your payment is confirmed, we usually begin processing your order within 1–3 business days. Orders placed on weekends or public holidays are generally processed on the next business day. During busy periods or promotional events, processing may take slightly longer. If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.
Please make sure your order details, shipping address, and contact information are complete and accurate before submitting your order. If you need to change your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or dispatched.
- Shipping Rates and Delivery Estimates
Shipping rates and estimated delivery times are displayed at checkout before you complete your payment. The total shipping cost will be shown in the currency indicated at checkout.
Delivery estimates are calculated in business days after dispatch and do not include order processing time. Business days exclude weekends and public holidays. Please note that delivery times are estimates provided by the carrier and are not guaranteed. Actual delivery may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our reasonable control.
- Service Area
We currently ship to selected countries. Available destinations and shipping options are shown at checkout. If your country is not listed at checkout, please contact us at dropshiplist.shop@outlook.com before ordering to confirm whether delivery is possible.
- Tracking Information
Where tracking is available for the shipping method selected, we will provide a tracking number or tracking link by email after your order has been dispatched. Tracking information may take a few days to update after dispatch. If you have not received tracking information within the expected timeframe, please contact us with your order number so we can check the status for you.
- Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or other charges may be imposed by the destination country. These charges are not included in the product price or shipping cost. The recipient is responsible for any applicable customs duties, taxes, or fees required by the destination country. We are not responsible for delays caused by customs clearance or for parcels refused due to unpaid duties or taxes.
- Address Accuracy and Delivery Issues
You are responsible for providing a complete and accurate shipping address, including the recipient name, street address, city, state, postal code, and country. We are not responsible for delivery failures or additional costs caused by an incorrect or incomplete address provided by the customer. If a parcel is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment or a refund in accordance with our Refund and Returns Policy. Additional shipping costs for reshipment may apply.
If the tracking information shows that your parcel has been delivered but you have not received it, please check with your household members, neighbors, or the local carrier first. Then contact us within 7 days of the delivery date so that we can help investigate with the carrier.
- Lost, Damaged, or Incorrect Items
If your order arrives damaged, or if you receive an incorrect item, please contact us within 7 days of delivery. Please keep the original packaging, take clear photos of the item and packaging, and include your order number in your message. We will review the issue and, where appropriate, arrange a replacement or refund in accordance with our Refund and Returns Policy. For parcels that appear to be lost in transit, please contact us so that we can open an investigation with the carrier.
- Delays Beyond Our Control
We are not liable for delays or failures in delivery caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, strikes, carrier disruptions, customs inspections, or other unforeseen events. We will make reasonable efforts to keep you informed and to assist with resolving delivery issues.
- Contact Us
If you have any questions about this Shipping Policy, your order status, or delivery issues, please contact us at:
Business Name: Dropshiplist.shop
Contact Person: Liam Carter
Business Address: 1245 Oakwood Ave, Los Angeles, CA 90001, United States
Email: dropshiplist.shop@outlook.com
We aim to respond within 1–2 business days, Monday to Friday, excluding public holidays. When contacting us about an existing order, please include your order number so we can assist you more efficiently.